Operative Mechanism Model for the Organizational Learning in MPYMES of the Commercial Sector

Abstract

In the work the design of an operative mechanism model of organizational learning for MPYMES of the commercial sector is exposed. The model is developed in six phases: previous phase, direction to the learning, share the tacit knowledge, create concepts, justify the concepts, construct an archetype, expand the knowledge. The procedure of proposed learning allows to manage the knowledge of the organization to establish the procedures of work of the manuals of procedures of the organization.